Master of Social Sciences
(Social Service Management)

Name Details
Dr. Lucy Jordan Dr. Frances Law
Associate Professor and Programme Director of Master of Social Sciences in Social Service Management

Teaching Course:
SOWK6289 Organisational analysis and strategic organisational management
Dr Emery Clifton Dr Emery Clifton Associate Professor

Teaching Course:
SOWK6139 Theoretical foundations of human service practice
Dr Elsie Chien Dr Elsie Chien Senior Lecturer

Teaching Course:
SOWK6290 Social innovation and enterprise
Ms. Lilian Law Miss. Lilian Law Adjunct Associate Professor

Teaching Course:
SOWK6218 Fundraising and resource development: Effective strategies and practice

SOWK6324 Special topic: Corporate governance and leadership for future social service leaders
Prof Annie Tam Prof Annie Tam Adjunct Professor

Teaching Course:
SOWK6217 Current social welfare policy issues
Dr Wong Yu Cheung Dr Wong Yu Cheung Honorary Associate Professor

Teaching Course:
SOWK6325 Special topics in social service management II – Information and communication technology for human service organisations
Miss Lois Lam Miss Lois Lam Honorary Lecturer

Teaching Course:
SOWK6087 Human resource management and development in social service organisations

SOWK6154 Marketing strategies and applications for social service organisations
Mr Steve Lam Mr Steve Lam Honorary Lecturer

Teaching Course:
SOWK6156 Financial planning and management for social service organisations

I am passionate and enthusiastic about serving the community. I believe this programme will not only help to broaden my horizons in exploring the key dimensions and relationships of managing a team, but also serve as a stepping stone to future career success.

My expectation of the programme is that by the end of my course of study I will have obtained the leadership skills and knowledge I need to manage and guide different teams in my workplace to meet social service sector demands. Personally, I feel that the programme curriculum highlights different types of theoretical and hands-on practices that allow an individual to experience and understand the needs, techniques, and framework for social sector development.

The programme will no doubt be a jumping board on my career path since I am aiming to achieve a managerial position in my occupation. It will prepare me to be well-equipped to take on different challenges and responsibilities to complete tasks and development in the social service sector.

Mr. Michael Chan | Current Student - Year 1

As a social worker in a multidisciplinary setting with previous brief exposure to the private sector, I have a strong sense that quality social service demands more than kindness and philanthropy. In order to cope with the complexity of social problems in contemporary society, the profession requires a strategic and analytical mindset and the integration of knowledge from various related disciplines. I find the MSSM programme at HKU to be a good platform to equip me with the relevant knowledge and skills needed to pursue professional development.

The programme offers me a comprehensive learning experience and exposure to a wide range of useful topics. It requires students to have a thorough understanding of various issues and engage in critical thinking based on theory and research. At the same time, it offers courses on practical management issues, such as human resource management, finance, and corporate governance. The teaching staff includes former heads of social service agencies and former senior government officials who share their invaluable experience and insight into the sector. Visiting professors from overseas bring a global perspective on the development of social welfare and healthcare services all over the world. Fellow students from different professions and disciplines exchange thoughts and broaden one another’s minds.

I enjoy the programme very much and believe it will bring lifelong benefit to both my career and personal development.

Mr. Francis Au | Current Student - Year 2

Originally, I wanted to acquire up-to-date knowledge of and hands-on skills in the three major aspects of management (service, people, and resources). Undoubtedly, the course led us far further than that. In the two-year MSS(SSM) programme, the most valuable learning for me were critical analytic skills and knowledge of evidence-based practice. Theories and knowledge are limitless and evolving every second. The best knowledge today will be outdated or inapplicable someday. With a critical lens, we can examine the available evidence on different issues, including strategic planning, service development, and service delivery, to adopt the best and most suitable practices in our service.


The MSS(SSM) programme is definitely not a spoon-feeding programme. It encourages us to explore aspects [of the sector] that have not yet been discovered. The welfare sector in Hong Kong has very unique features, including organisations of varying backgrounds, the lump sum grant subvention system, and a wide range of NPOs of varying sizes. These features create numerous challenges in the non-profit sector. They cannot be simply explained or overcome by experience or knowledge from other countries. In this programme, we had the opportunity to explore these issues with the help of local leaders from the sector and leading scholars from different countries.

Mr. Lam Kwan Kit | Alumnus