SOWK6252 (Elective)

Conflict resolution and mediation

This course will examine the nature of interpersonal conflicts and the strategies of conflict resolution. The course reviews key elements of negotiation and mediation from different perspectives. The essence of mediation is to achieve a ‘win-win’ situation of concerned parties. Students will be able to master the basic skills of negotiation and mediation. The course is designed for intended practitioners who are interested in undertaking mediation in various settings.